Title
Case Study: Impatient Parents
As the assistant principal at a high school, you are presented with the following situation: One morning, Mrs. Lemming, the mother of a sophomore student at your school came to the front office and demands to see the principal. She believes her daughter is being harassed by another classmate and wants the school to take immediate action. As a formality, the front office receptionist asks Mrs. Lemming if she has a scheduled appointment, which seems to upset her and she simply replies, Really? The receptionist shares that the principal is currently unavailable due to a meeting off campus and asks if she would like to speak with you, the assistant principal, instead. Mrs. Lemming begins to raise her voice in anger stating she is being given the runaround. She states that she emailed her daughters geometry teacher last night, but did not receive a response. The young man allegedly harassing her daughter is a student in the same class. She tells the receptionist that she only has 10 minutes to talk so that she can leave and not be late for work. The receptionist retrieves the visitors binder from the corner of the counter and asks Mrs. Lemming to sign in. While she signs in, the receptionist heads to your office down the hallway to see if you are available. Before she makes it to your office door, you meet each other in the hallway. The receptionist asks if you are available to talk with a parent. Simultaneously, she walks into the office after you and closes the door so that she can brief you of her interaction with the parent privately. Shortly thereafter, the receptionist exits your office and heads back to the front desk. The receptionist welcomes Mrs. Lemming back to your office to meet with you. She enters your office and states to you that shes still upset about not hearing back from the teacher. You introduce yourself, offer her a seat, and ask her to explain the reason for her visit. She shares hurriedly that another student is harassing her daughter both in class and outside of class. Mrs. Lemming explains that for over a week, there have been phone calls without voicemails to her daughters cell phone and random text messages from phone numbers that are not in her daughters contact list. Yesterday, her daughter came home and said a male student in her geometry class laughed at her along with his friends for no known reason. During the same class period, this young man insulted the way her daughter was dressed. The mother believes this boy, who is also a neighbor on their street, is the same one who has been contacting her daughter anonymously on her cell phone. You explain to Mrs. Lemming that you would like to meet with her, her daughter, and the geometry teacher. You ask for a time when she is available to meet. She tells you that she may not have time to meet again any time soon. Instead, she says she expects you to take care of the situation because she does not want her daughter to be harassed while at school, especially right under the teachers nose. She abruptly stands up, says she is already late for work, and needs to leave. You promise her that you will follow up with her soon on the matter.
Part 1: Case Analysis
1. Brief summary of the case:
2. Identify the issues to be resolved:
3. Stakeholders involved in the issue:
4. One or two existing laws or court rulings that relate to the issues:
5. District policies that relate to the issues:
6. Possible solutions to the issues:
7. The solution you chose to resolve the issues:
8. Action steps (2-5) for implementing your solution, including a timeline for each step:
9. Potential moral and legal consequences of solution:
Part 2: Rationale
Support the case analysis with a 500-word rationale explaining the solutions you chose and how each solution:
Reflects professional ethics, integrity, and fairness.
Promotes social justice and ensures that individual student needs inform all aspects of schooling.
Promotes collaboration, trust, learning, and high expectations.
Cite the case and any other source documents as appropriate.
APA style format is required for the body of this assignment.
RUBRIC:
Case Analysis 1-3 (10)
Analysis skillfully and convincingly summarizes the case, identifies the issues to be resolved, and identifies the stakeholders involved in the issues.
Case Analysis 4-5 (10)
Identifies compelling existing laws or court rulings and district policies directly related to the issues.
Case Analysis 6-8 (20)
Identifies exceptional possible solutions to the issue and insightfully selects the ideal solution. Action steps and timeline are thoughtful and realistic.
Case Analysis 9 ELCC 5.4; PSEL 2a, 2f; MC 2, 3, 4 (10) Moral and legal consequences of proposed solutions are thorough and proficiently explained.
Rational (30) Rationale compellingly explains how the proposed solutions: reflect professional ethics, integrity, and fairness; promote social justice and ensure that individual student needs inform all aspects of schooling; and promote collaboration, trust, learning, and high expectations.
Documentation of Sources (10) (citations, footnotes, references, bibliography, etc., as appropriate to assignment and style)
Organization & Mechanics (10)
References
EDUCATIONAL LEADERSHIP PROGRAM Recognition Standards by National Policy Board for Educational Administration (ELCC). npbea.org 2018/01 ELCC-Building-Level-Standards-2011
Reston, V.A. (2015). Professional Standards for Educational Leaders. National Policy Board for Educational Administration. (PSEL)
The Effect of Organizational Trust on the Culture of Teacher Leadership in Primary Schools. (2015).Educational Sciences: Theory & Practice. doi: 10.12738/estp.2015.3.2337
