Speech 1311 Chapter 3 – Intercultural Communication Competency Video Series
Chapter 3 – Intercultural Communication Competency Video SeriesChapter 3 – Intercultural Communication Competency Video Series
Instructions. There are six short videos in this Intercultural Communication in this series produced by Dr. Dean Rovelo. Each video is approximately 10 minutes long. You MUST watch the videos in numerical order.
First, print off the video view sheet contained in the folder. There are sentences from each video section on this view sheet. At the end of each section, beginning with VIDEO 2, you will complete a short essay. Each essay must be a minimum of six complete sentences in order to receive up to 100 points total credit.
Chapter 1 VideoChapter 1 Video
Watch Video
Chapter 1 Remaster
Duration: 12:33
User: n/a – Added: 9/29/16
Dean Rovelo, S. (2016, September 29). Chapter 1 Remaster. [Video File]. Retrieved from https://www.youtube.com/watch?v=gNzwH_yWwaQ
Chapter 2 VideoChapter 2 Video
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Chapter 2 Remaster
Duration: 10:17
User: n/a – Added: 9/29/16
Dean Rovelo, S. (2016, September 29). Chapter 2 Remaster. [Video File]. Retrieved from https://www.youtube.com/watch?v=pN4umOOqwM0
Chapter 3 VideoChapter 3 Video
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Chapter 3 Remaster
Duration: 10:31
User: n/a – Added: 9/29/16
Dean Rovelo, S. (2016, September 29). Chapter 3 Remaster. [Video File]. Retrieved from https://www.youtube.com/watch?v=NLDE7pt9TY
Chapter 4 VideoChapter 4 Video
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Chapter 4 Remaster
Duration: 12:36
User: n/a – Added: 1/10/17
Dean Rovelo, S. (2016, September 29). Chapter 4 Remaster. [Video File]. Retrieved from https://www.youtube.com/watch?v=plub5wrrT_A
Chapter 5 VideoChapter 5 Video
Watch Video
Chapter 5 Remaster
Duration: 5:59
User: n/a – Added: 10/3/16
Dean Rovelo, S. (2016, September 29). Chapter 5 Remaster. [Video File]. Retrieved from https://www.youtube.com/watch?v=plub5wrrT_A
Chapter 6 VideoChapter 6 Video
Watch Video
Chapter 6 Remaster
Duration: 8:14
User: n/a – Added: 10/3/16
Dean Rovelo, S. (2016, September 29). Chapter 5 Remaster. [Video File]. Retrieved from https://www.youtube.com/watch?v=jXQK7Iq8cz0
1
Name: Qian Chen
Video Notes Understanding and Respecting Diversity
VIDEO #1
What is Culture?
A collection of
values and assumptions
that shape the way a group of people perceive and relate to their
environment.
We understand culture through behavior.
Culture is EVERYTHING.
Above surface
Culture (Big C)
Music, Literature, Heroes, Painting, Dance, Architecture, Food, Drink, Clothing
Below Surface
Culture (Little c)
Concept of self, truth, friendship, fairness, approaches to work, concept of time, communication preferences, tolerance for risk
Challenge: A common mistake is to assume sameness and misread behaviors.
Result: Cultural incidents occur which cause unnecessary misunderstanding and conflict.
Understanding the other minimizes risk.
How people think =
Worldview
How thinking informs behavior =
Culture
Interpreting Behaviors
Universal
Eating, sleeping, speaking mother tongue
Cultural
Dios de los Muertos, Thanksgiving
Individual
Sleeping with bedroom window open, wearing UT orange suit to work
DANGER:
Misreading behaviors leads to
stereotypes
: A commonly-held, often accusatory assumptions about a group of people.
Stereotyping reduces
communication
effectiveness.
NOTE: THIS IS NO SHORT ESSAY ASSIGNMENT AT THE END OF THIS FIRST VIDEO.
VIDEO #2
Building Blocks of Culture
#1 Individualism and Collectivism
Individualism
People identify primarily with self, not
group
.
The needs of the individual are met before the group.
Group membership is not
essential
to ones identity, survival, success.
Independence and self-reliance are greatly valued and is goal of parenting.
People are judged by
individual
achievement and not the group they belong to.
Collectivism
Who you are is a function of the group (e.g. the family, the work team)
The immediate family is the
smallest unit
of survival
The nail that sticks up must be hammered down.
Harmony
and interdependence of group members are stressed and valued.
Short Essay Question #1
Are you more individualistic or collectivist in terms of how you view yourself and your responsibility to others? Give at least two examples. Worth 5 points
Type your answer here:
VIDEO #3
#2 Monochronism vs. Polychronism
Monochronism
Time is
limited
.
Deadlines and schedules are sacred.
Plans are not easily changed.
People may be
too busy
to see you.
Needs of people are subservient to demands of time.
People expect
undivided
attention.
Interruptions are to be avoided.
To be late, to be kept waiting is
rude
.
People stand in line!
The goal is to stick to the schedule.
Polychronism
Time is bent to meet needs of people
There is
always
more time!
Schedules and deadlines are easily changed.
Plans are
fluid
.
People always have time to see you.
People may do several things at once and split time between several people/tasks.
Interruptions are
normal
part of life. The goal is to enjoy life.
People dont stand in line!
To be late or kept waiting is O.K.
Short Essay Question #2
Are you more monochronic or polychronic in terms of how you understand and manage time?
Type your answer here:
Worth 5 points; Your answer should be a minimum of 4 full sentences. You must give at least two examples to support your answer.
VIDEO #4
#3 Direct vs. Indirect Talk
Concept of giving Face
Directness
People say what they mean and mean what they say.
There is
no need
to read behind the lines.
It is best to tell it like it is.
People are less likely to imply and say exactly what they are thinking.
Yes means
Yes
!
Indirect
People dont always say what they mean.
One must
read between
the lines.
People are more likely to suggest or imply than to come out and say what they think.
One
cannot
always tell it like it is.
Yes may mean
maybe
or even
no
The importance of
face
To
give
face to another person to preserve dignity and respectability of another
To
lose
face to feel embarrassment or to have self-worth questioned
Face
less
Important
Telling the truth is more important than sparing someones feelings.
Honest
is the best policy.
It is o.k. to say no and to confront people.
Getting/giving information is primary goal of the communication exchange.
Face is
more
Important
Preserving harmony and saving face are key concerns,
Truth should be
adjusted
when it threatens someones face.
One says what one thinks the other person wants to hear so as not to disappoint.
It is not always
proper
to say no, disagree, or confront
Preserving personal bond is goal of communication exchange.
Short Essay Question #3
Are you more direct or indirect in terms of how you communicate with others? Are you sensitive to the concept of face-giving and face-saving when communicating with someone who is older or of higher status?
Type your answer here: Worth 5 points; Your answer should be a minimum of 4 full sentences. You must give at least two examples to support your answer.
VIDEO #5
#4 Locus of Control
Internal or External
The view of self and ones place vis–vis the external world
Is life what happens to you? (
External
)
Is life what you make of it? (
Internal
)
Locus of Control-Internal
Life what you make of it.
There are
no limits
to what one can do or become.
Your success is your own achievement.
You
are responsible for what happens to you.
Life is what you
DO
(a more activist culture)
Locus of Control-External
Life is largely predetermined control external to the individual.
There are
limits
to what one can do or become.
Your success is combination of effort and good luck.
Life in large part is what
happens to you.
Fatalistic view = It wasnt meant to be.
Short Essay Question #4
Do you relate more to the Internal Locus of Control of External Locus of Control (who is in control of your life?)
Type your answer here:
Worth 5 points; Your answer should be a minimum of 4 full sentences. You must give at least two examples to support your answer.
VIDEO #6
#5 Power Distance
How a society deals with
inequality
between people.
The distinctions between people in their access to power and their level of status
Corporate structures are authoritarian; power is centralized.
One defers to
authority
.
Managers hold on to power.
Subordinates do not take initiative but wait for explicit instructions.
Rank has
privileges
.
Manager/subordinate relations are formal.
Decisions are made at the
top
.
One does not openly disagree with/say no to the boss.
Low Power Distance
Democratic management style
Managers share
some
power with subordinates.
Subordinates do not like to be micromanaged.
Decision making tends to be consultative.
Rank has
few
privileges.
Manager/subordinate relations are fairly
informal
.
It is o.k. to disagree with/say no to the boss.
Cross Cultural Lessons
Most people behave
rationally
. What is rational in one culture may not be in another.
One should try to understand a behavior even if they dont like it.
Not all behavior is tied to culture.
Be willing
to ask for clarification when YOU dont understand.
Dont assume
sameness
.
Be willing to listen and suspend judgment.
Short Essay Question #5
Are you more comfortable with a High Power Distance or Low Power Distance orientation when interacting with other people?
Type your answer here:
Worth 5 points; Your answer should be a minimum of 4 full sentences. You must give at least two examples to support your answer.
