Review the Key Lessons from Chapter 1
Chapter 1 Review the Key Lessons from Chapter 1 Explain the five key lessons and note the importance of each key lesson from chapter 1. Also, note why is it important to understand these basic concepts.
School of Computer & Information Sciences
ITS-631- Operational Excellence
Chapter 1 Information Technology and Organizational Learning
Content from:
Primary Textbook: Jamsa, K. A. (2013). Cloud computing: SaaS, PaaS, IaaS, virtualization, business models, mobile, security and more. Burlington, MA: Jones & Bartlett Learning.
Secondary Textbook: Erl, T., Mahmood, Z., & Puttini, R. (2014).Cloud computing: concepts, technology, & architecture. Upper Saddle River, NJ: Prentice Hall.
1
Introduction
The book reviews from a personal perspective the explanation of IT, organizational learning, and the practical relationship between IT and organizational learning.
Utilizes the Ravell Corporation examples throughout the book
2
A New Approach
Fix the Problem
Gather Information
Single loop and double-loop learning
The Blueprint for Integration day-to-day operations
Enlisting Support
Assessing Progress
3
Resistance in the Ranks and Line Management
Resistance in the Ranks
Political behavior can be detrimental to organizational learning effort
Line Management to the Rescue
Critical for success in transformational situations
IT Begins to reflect
Defining an Identity for IT
Who we are and what is our purpose
Implementing the Integration: A Move toward Trust and Reflection
Through credibility
4
Key Lessons
Defining Reflection and Learning for an Organization
Working toward a Clear Goal
Commitment to Quality
Teaching Staff Not to Know
Transformation of Culture
Alignment with Administrative Departments
Vitally important to integrate IT with various departments to increase adoption of organizational learning
5
References
Langer, A. M. (2018). Information Technology and Organizational Learning. 3rd edition. Taylor & Francis Group, LLC. ISBN: 978-1-138-23858-9
6 School of Computer & Information Sciences
ITS-631- Operational Excellence
Chapter 1 Information Technology and Organizational Learning
Content from:
Primary Textbook: Jamsa, K. A. (2013). Cloud computing: SaaS, PaaS, IaaS, virtualization, business models, mobile, security and more. Burlington, MA: Jones & Bartlett Learning.
Secondary Textbook: Erl, T., Mahmood, Z., & Puttini, R. (2014).Cloud computing: concepts, technology, & architecture. Upper Saddle River, NJ: Prentice Hall.
1
Introduction
The book reviews from a personal perspective the explanation of IT, organizational learning, and the practical relationship between IT and organizational learning.
Utilizes the Ravell Corporation examples throughout the book
2
A New Approach
Fix the Problem
Gather Information
Single loop and double-loop learning
The Blueprint for Integration day-to-day operations
Enlisting Support
Assessing Progress
3
Resistance in the Ranks and Line Management
Resistance in the Ranks
Political behavior can be detrimental to organizational learning effort
Line Management to the Rescue
Critical for success in transformational situations
IT Begins to reflect
Defining an Identity for IT
Who we are and what is our purpose
Implementing the Integration: A Move toward Trust and Reflection
Through credibility
4
Key Lessons
Defining Reflection and Learning for an Organization
Working toward a Clear Goal
Commitment to Quality
Teaching Staff Not to Know
Transformation of Culture
Alignment with Administrative Departments
Vitally important to integrate IT with various departments to increase adoption of organizational learning
5
References
Langer, A. M. (2018). Information Technology and Organizational Learning. 3rd edition. Taylor & Francis Group, LLC. ISBN: 978-1-138-23858-9
6
