reflection paper
1000 words
require reading:
Kouzes, J. M. and B. Z. Posner (2012). “The leadership challenge: How to make extraordinary things happen in organizations.” Panarchy, the collapse of the Canadian health care system: 124.
Willink, J. and L. Babin (2017). Extreme ownership: How US Navy SEALs lead and win, St. Martin’s Press
Instructions: You are required to answer the following questions. You should save your answers in a Word document for submission. Please do not repeat the questions on your answer sheet. Instead, please list the answers numerically/sequentially by simply utilizing 1, 2, 3, and 4. Each assignment must have a cover page listing your name, the name of the assignment, and the date. The cover page does not count towards the word count. For each assignment, you are expected to answer the assigned questions in your own words. Each assignment paper should be at least 1,000-1,500 words. Papers less than the required 1,000-1,500 words will get zero. This does not mean each question requires a 1,000-1,500-word response; rather, the total number of words for answering the questions must total more than 1,000-1,500 words. See grading rubric below. An exemplary answer demonstrates comprehension through a complete understanding by translating, interpreting and extrapolation as well as full analysis of the basic information into elements by identifying causes and relationships.
Purpose: The purpose of this assignment is to expose students to the issues and complexities of applied leadership within the hospitality and tourism industry. Students will be asked to immerse themselves in applied leadership material, reaching out to an industry leader (mentor) to discuss prescribed issues/topics, and reflect on applied leadership topics and discussion.
Assignment
1. Read the assigned material(s) as outlined on the course syllabus
2. From each reflection assignment:
Provide your mentors contact information (Name, title, company, email)
Select 4-6 prompts (minimum one prompt from each chapter, from each book) and write your response to each in an HTM context,
Length/Format: 1,000-1,500 words minimum. The expected format is demonstrated below.
Cite any outside materials or work that is not your own, including the authors of the reading.
Upload and submit your reflection paper using the iLearn assignment link
Reading
Kouzes, J. M. and B. Z. Posner (2012). “The leadership challenge: How to make extraordinary things happen in organizations.” Panarchy, the collapse of the Canadian health care system: 124.
Willink, J. and L. Babin (2017). Extreme ownership: How US Navy SEALs lead and win, St. Martin’s Press.
Questions/prompts
Below is a list of prompts for reflection. Select 4-6 prompts (minimum one prompt from each chapter, from each book) and write your response to each in an HTM context. For each question, ask yourself AND ask your mentor the following:
1. Reflection #1 Model the Way
LC Ch 3-4, p.45-92
LC – Ch03 Clarify Values
Leadership philosophy
What values do you demand of yourself?
What performance criteria do you demand of yourself?
Leadership Values
What values, or enduring beliefs, drive you as a leader?
Describe the specific dimensions/variables (e.g., trust, expectations, pride, commitment, etc.) that you prescribe to?
Leadership Consensus –
How does one build consensus arounds values, principles and standards?
LC – Ch04 Set the Example
Leadership Behavior Example –
How do you keep your commitments and follow through on your promises? Is this important?
What are examples of exemplary behavior that leaders should be demonstrating?
Do you regularly and publicly ask for feedback from others about how your actions affect them?
EO Ch 1-2, p.17-64
EO Ch01 Extreme Ownership
Why is important for leaders to take ownership of their situation, even if their employees make mistakes?
EO Ch02 No Bad Teams, Only Bad Leaders
What can leaders do to help their team overcome weaknesses?
2. Reflection #2 Inspire a Shared Vision
LC – Ch 5-6, p.93-142
LC – Ch05 Envision the Future
Leadership Vision
What percentage of time is focused on the future, imaging possibilities?
How does future envisioning take place? Evolve to actual reality?
LC – Ch06 Enlist Others
Leadership Enlistment –
With amount of time a modern General Manager spends responding to e-mails and analyzing a plethora of reports and data leaves little time to focus human interactions. Is this how GMs want to operate and what can be done to change this?
How does one articulate and encourage constituents to buy-in to a shared vision?
What happens when constituents dont buy-in to a shared vision?
EO Ch 3, p. 65-86
EO Ch03 Believe
How can leaders align the immediate tactical mission to the overall strategic goals? What are the expected obstacles to doing this?
3. Reflection #3 Challenge the Process –
LC – Ch 7-8, p.143-192
LC – Ch07 Search for Opportunities
Leadership Transformation through Opportunities
How do leaders seize challenges, turbulence and adversity and make things better?
How do leaders take the ordinary/mundane and find improvements and excellence?
LC – Ch08 Experiment and Take Risks –
Leadership and risk taking
How can we make a safe environment while allowing risk taking?
EO Ch 4,5,6,7, p.87-168
EO Ch04 Check the Ego
How can egos and/or personal agendas hurt a teams performance? How do you overcome this?
EO Ch05 Cover and Move
What are the best steps to overcoming silos, lack of teamwork, team divisions/cliques, and distrust?
EO Ch06 Simple
What steps are necessary to keep communication effective and simple/understood?
EO Ch07 Prioritize and Execute
What steps might a competent of leader take to avoid being overwhelmed if they try to tackle multiple problems or a number of tasks simultaneously?
4. Reflection #4 Enable Others to Act –
LC – Ch 9-10, p.193-244
LC – Ch09 Foster Collaboration
Leadership and a climate of trust
What steps should be taken to establish a climate of trust?
With virtual platforms and communication commonplace, how has this effected professional relationships and concern for others?
LC – Ch10 Strengthen Others
Leadership strengthens others –
How does a leader organize the workplace to build competence and ownership?
What actions make employees feel powerful and in control of their circumstances?
EO Ch 8,9,10, p.169-244
EO Ch08 Decentralized Command
What considerations are necessary to decentralize authority? Is this important and why?
EO Ch09 Plan
Why is it important for leaders to clearly identify directives for the team? Are ambiguous and nonparticipative plans effective?
EO Ch10 Leading Up and Down the Chain of Command
What are the challenges of communicating both up and down the chain of command? Why is it important to do both well?
5. Reflection #5 Encourage the Heart –
LC – Ch 11-12, p.245-294
LC – Ch11 – Recognize Contributions
Leadership of contributions and recognition –
What is the most effective way to communicate your positive expectations clearly and regularly?
What type of environment makes it comfortable to receive and give helpful feedback?
LC – Ch12 Celebrate the Values and Victories –
Leadership that celebrates values and victories
How do effective leaders make work fun and enjoyable?
Why is it important to get personally involved in employee recognitions and celebrations?
EO Ch 11,12, p.245-
EO Ch11 Decisiveness amid Uncertainty
Decisiveness and uncertainty are a given in any environment. How do leaders balance timeliness and intelligence gathering in order to make a good and timely response?
EO Ch12 Discipline Equals Freedom
How does a leader balance encouraging others to grow and become leaders themselves, while maintaining confidence that someone else will get all the glory?
How do leaders gain respect?
Sample Reflection Paper Format/Outline
The following outline should be used for your reflection paper. You are not required to use the titles (e.g., Brief Introduction, Body, etc.) but should use this general format when writing your paper.
Cover Page
Title of paper to include the following:
Reflection Paper Title
Student Name and ID
Course Title and Section
Professor Name and Title
Due Date of Submission
Main Paper
As you address each prompt, the following ideas should be integrated within each question answer.
Brief Introduction
Introduce the topic to the reader and summarize your reflection of this topic/article.
Body
Address the following prompts as prescribed in the assignment. Include 3-4 examples for each prompt
Conclusion
Conclude the reflection paper by summarizing your comments and main points to the reader.
References
Include any references that were used in your reflection paper including the main authors. Use APA style.
Reflection Paper Assignment Title Goes Here
John Q Student
HTM424 Tourism Management
ID: 123456789
San Francisco State University
Faculty: Dr. Andrew Walls
January 1, 2000
1. (Please write the prompt/question you are addressing here, then answer) Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem. Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur? Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae consequatur, vel illum qui dolorem eum fugiat quo voluptas nulla pariatur. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem. Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur? Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae consequatur, vel illum qui dolorem eum fugiat quo voluptas nulla pariatur
2. (Please write the prompt/question you are addressing here, then answer) Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores eos qui ratione voluptatem sequi nesciunt. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem. Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur? Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae consequatur, vel illum qui dolorem eum fugiat quo voluptas nulla pariatur. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem. Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur? Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae consequatur, vel illum qui dolorem eum fugiat quo voluptas nulla pariatur. Neque porro quisquam est, qui dolorem ipsum quia dolor sit amet, consectetur, adipisci velit, sed quia non numquam eius modi tempora incidunt ut labore et dolore magnam aliquam quaerat voluptatem. Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur? Quis autem vel eum iure reprehenderit qui in ea voluptate velit esse quam nihil molestiae consequatur, vel illum qui dolorem eum fugiat quo voluptas nulla pariatur.
Hospitality & Tourism Management
HTM515 Writing Assignment
Assessment Rubric
Criteria
Unacceptable (U)
Acceptable (A)
Exemplary (E)
Formatting & Sources
1-pts ea
3-pts ea
5-pts ea
Grammatical structure, sentence formation
Errors in grammar, sentence structure or spelling
Uses correct grammar, sentence structure and spelling throughout document
Readability enhanced by facility in language use, range of diction and syntactic variety
Formatting (word count, font, etc.)
Paper does not follow prescribed format
Paper follows prescribed format marginally with a few exceptions
Paper follows prescribed format
Plagiarism (Turnitin.com)
Similarity rate above 15%
Similarity rate = 15%
Similarity rate below 15%
Citation of secondary sources
None; or majority are inappropriate or inappropriately cited;
and/or portions are plagiarized
Most sources are appropriate and cited adequately
All sources are appropriate and cited completely and accurately
Criteria
Unacceptable (U)
Acceptable (A)
Exemplary (E)
Content and Writing
6-pts ea
11-pts ea
16-pts ea
All prompts addressed
Some portion or all of the prompts were not addressed
All prompts were addressed in brief and/or imprecise manner
All prompts were addressed in a detailed and thorough manner
Knowledge, Comprehension, Understanding & Support of topic
Demonstrates some understanding of topic; Does not make connections among ideas
Beyond surface understanding; Demonstrates facility with topical and disciplinary knowledge
Demonstrates disciplinary understanding and interconnections; makes links that suggest discovery of new information or new ways of
relaying information
Source Exploration; Evaluate information and its sources critically
Does not evaluate or mention primary source(s) or other independently researched sources
Evaluates primary source(s) but does not evaluate a variety of other independently researched sources that are appropriate to the topic of discussion
Critically evaluates a variety of sources (including primary source & independently researched sources) appropriate to the scope and discipline of the research
question
Application of idea/concept
Paper does not solve problems to a new situation
Paper solves problems to a new situation by applying acquired knowledge, facts and techniques in a different way
Paper solves multiple problems in a new situation by applying knowledge, facts and technique in different ways
Conclusion
None or extremely weak
Good summary
Reviewed main points and tied everything together; future direction(s) proposed
