Please read question in comment section
Written Assignment #5: Walgreens
Modes of entry into an international market are the channels which organizations employ to gain entry to a new international market.
Within our Thompson (2020) text, read Chapter 7 Assurance of Learning Exercise #2 related to Walgreens mode(s) international market entry and respond to the following questions:
What was Walgreens entry strategy designed to achieve?
Why would this make sense for a company like Walgreens?
Provide two recommendations on what Walgreens might do differently going forward with their entry strategy? Make sure you support your recommendations?
Incorporate our coursework (Thompson text and other material) from this week into your above responses.
Need Plagiarism report.
Organizational Dynamics Assignment2
Prompt
Here is the outline for your article reviews that will be submitted in a Turnitin link for Weeks 15. Consider this an executive summary of your learning, so maximum length for this review is two to three pages (not counting cover page and references). Your article will focus on one key area that you read about and topic you would like to explore in greater detail. For example, in Week 1, we will read Chapters 14 in our text. You might discover that the material covering motivation was interesting to you given your current situation at work (or a past employer). You would then look for an article that sheds light on your interest in this topic. Thought leaders are a great source of insight, and our library at Rivier is rich in additional resources to meet your academic needs.
Research Format
1. Your name
2. Title and source of article
3. Why did you choose this article?
4. What is the key strategic message in the article that would make us want to read the article as it pertains to chapter content for the week under review?
5. What key strategic organization dynamic concept from our text is reflected in this article?
These article reviews will test your research skills and ability to integrate this research into course principles for a deeper appreciation of organization dynamics.
2 pages
Need references and plagiarism report An Introduction to
Organizational Behavior
v. 1.0
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Table of Contents
About the Authors………………………………………………………………………………………………….. 1
Acknowledgments ………………………………………………………………………………………………….. 3
Dedications …………………………………………………………………………………………………………….. 6
Preface……………………………………………………………………………………………………………………. 7
Chapter 1: Organizational Behavior ……………………………………………………………………. 10
Understanding Organizational Behavior……………………………………………………………………………………… 13
Understanding Your Learning Style ……………………………………………………………………………………………. 23
Understanding How OB Research Is Done ……………………………………………………………………………………. 27
Trends and Changes……………………………………………………………………………………………………………………. 33
Conclusion …………………………………………………………………………………………………………………………………. 42
Exercises…………………………………………………………………………………………………………………………………….. 43
Chapter 2: Managing Demographic and Cultural Diversity ……………………………….. 44
Demographic Diversity ……………………………………………………………………………………………………………….. 49
Cultural Diversity ……………………………………………………………………………………………………………………….. 73
The Role of Ethics and National Culture………………………………………………………………………………………. 85
Conclusion …………………………………………………………………………………………………………………………………. 89
Exercises…………………………………………………………………………………………………………………………………….. 90
Chapter 3: Understanding People at Work: Individual Differences and
Perception ……………………………………………………………………………………………………………. 92
The Interactionist Perspective: The Role of Fit ……………………………………………………………………………. 96
Individual Differences: Values and Personality ……………………………………………………………………………. 99
Perception………………………………………………………………………………………………………………………………… 120
The Role of Ethics and National Culture…………………………………………………………………………………….. 132
Conclusion ……………………………………………………………………………………………………………………………….. 137
Exercises…………………………………………………………………………………………………………………………………… 138
Chapter 4: Individual Attitudes and Behaviors …………………………………………………. 141
Work Attitudes …………………………………………………………………………………………………………………………. 144
Work Behaviors ………………………………………………………………………………………………………………………… 156
The Role of Ethics and National Culture…………………………………………………………………………………….. 172
Conclusion ……………………………………………………………………………………………………………………………….. 175
Exercises…………………………………………………………………………………………………………………………………… 176
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Chapter 5: Theories of Motivation …………………………………………………………………….. 179
Need-Based Theories of Motivation …………………………………………………………………………………………… 184
Process-Based Theories …………………………………………………………………………………………………………….. 194
The Role of Ethics and National Culture…………………………………………………………………………………….. 212
Conclusion ……………………………………………………………………………………………………………………………….. 215
Exercises…………………………………………………………………………………………………………………………………… 216
Chapter 6: Designing a Motivating Work Environment ……………………………………. 220
Motivating Employees Through Job Design ……………………………………………………………………………….. 223
Motivating Employees Through Goal Setting …………………………………………………………………………….. 237
Motivating Employees Through Performance Appraisals …………………………………………………………… 246
Motivating Employees Through Performance Incentives …………………………………………………………… 255
The Role of Ethics and National Culture…………………………………………………………………………………….. 262
Conclusion ……………………………………………………………………………………………………………………………….. 266
Exercises…………………………………………………………………………………………………………………………………… 267
Chapter 7: Managing Stress and Emotions………………………………………………………… 269
What Is Stress? …………………………………………………………………………………………………………………………. 273
Avoiding and Managing Stress ………………………………………………………………………………………………….. 289
What Are Emotions? …………………………………………………………………………………………………………………. 301
Emotions at Work……………………………………………………………………………………………………………………… 306
The Role of Ethics and National Culture…………………………………………………………………………………….. 314
Conclusion ……………………………………………………………………………………………………………………………….. 317
Exercises…………………………………………………………………………………………………………………………………… 318
Chapter 8: Communication ………………………………………………………………………………… 322
Understanding Communication ………………………………………………………………………………………………… 325
Communication Barriers …………………………………………………………………………………………………………… 330
Different Types of Communication and Channels ………………………………………………………………………. 347
The Role of Ethics and National Culture…………………………………………………………………………………….. 367
Conclusion ……………………………………………………………………………………………………………………………….. 372
Exercises…………………………………………………………………………………………………………………………………… 373
Chapter 9: Managing Groups and Teams …………………………………………………………… 377
Group Dynamics ……………………………………………………………………………………………………………………….. 381
Understanding Team Design Characteristics……………………………………………………………………………… 394
Management of Teams ……………………………………………………………………………………………………………… 409
Barriers to Effective Teams ……………………………………………………………………………………………………….. 416
The Role of Ethics and National Culture…………………………………………………………………………………….. 418
Conclusion ……………………………………………………………………………………………………………………………….. 421
Exercises…………………………………………………………………………………………………………………………………… 422
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Chapter 10: Conflict and Negotiations ………………………………………………………………. 423
Understanding Conflict …………………………………………………………………………………………………………….. 427
Causes and Outcomes of Conflict……………………………………………………………………………………………….. 433
Conflict Management ……………………………………………………………………………………………………………….. 439
Negotiations……………………………………………………………………………………………………………………………… 447
The Role of Ethics and National Culture…………………………………………………………………………………….. 464
Conclusion ……………………………………………………………………………………………………………………………….. 467
Exercises…………………………………………………………………………………………………………………………………… 468
Chapter 11: Making Decisions ……………………………………………………………………………. 472
Understanding Decision Making ……………………………………………………………………………………………….. 475
Faulty Decision Making …………………………………………………………………………………………………………….. 490
Decision Making in Groups ……………………………………………………………………………………………………….. 495
The Role of Ethics and National Culture…………………………………………………………………………………….. 504
Conclusion ……………………………………………………………………………………………………………………………….. 507
Exercises…………………………………………………………………………………………………………………………………… 508
Chapter 12: Leading People Within Organizations ……………………………………………. 514
Who Is a Leader? Trait Approaches to Leadership ……………………………………………………………………… 518
What Do Leaders Do? Behavioral Approaches to Leadership………………………………………………………. 525
What Is the Role of the Context? Contingency Approaches to Leadership ………………………………….. 530
Whats New? Contemporary Approaches to Leadership …………………………………………………………….. 539
The Role of Ethics and National Culture…………………………………………………………………………………….. 557
Conclusion ……………………………………………………………………………………………………………………………….. 562
Exercises…………………………………………………………………………………………………………………………………… 563
Chapter 13: Power and Politics ………………………………………………………………………….. 566
The Basics of Power ………………………………………………………………………………………………………………….. 570
The Power to Influence …………………………………………………………………………………………………………….. 577
Organizational Politics ……………………………………………………………………………………………………………… 594
Understanding Social Networks ………………………………………………………………………………………………… 601
The Role of Ethics and National Culture…………………………………………………………………………………….. 605
Conclusion ……………………………………………………………………………………………………………………………….. 609
Exercises…………………………………………………………………………………………………………………………………… 610
Chapter 14: Organizational Structure and Change …………………………………………… 618
Organizational Structure ………………………………………………………………………………………………………….. 622
Organizational Change ……………………………………………………………………………………………………………… 635
The Role of Ethics and National Culture…………………………………………………………………………………….. 655
Conclusion ……………………………………………………………………………………………………………………………….. 658
Exercises…………………………………………………………………………………………………………………………………… 659
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Chapter 15: Organizational Culture …………………………………………………………………… 661
Understanding Organizational Culture ……………………………………………………………………………………… 664
Characteristics of Organizational Culture ………………………………………………………………………………….. 669
Creating and Maintaining Organizational Culture ……………………………………………………………………… 681
Creating Culture Change …………………………………………………………………………………………………………… 701
The Role of Ethics and National Culture…………………………………………………………………………………….. 706
Conclusion ……………………………………………………………………………………………………………………………….. 709
Exercises…………………………………………………………………………………………………………………………………… 710
vi
About the Authors
Talya Bauer
Talya Bauer (Ph.D., 1994, Purdue University) is the Gerry
and Marilyn Cameron Professor of Management at
Portland State University. Dr. Bauer is an award-
winning teacher who specializes in teaching
organizational behavior, management, power and
influence, and negotiations, as well as training and
development at the graduate and undergraduate level.
She conducts research about relationships at work.
More specifically, she works in the areas of leadership,
selection, and new employee onboarding, which has
resulted in dozens of journal publications. She has acted
as a consultant for a variety of government, Fortune
1000, and start-up organizations. Dr. Bauer is involved
in professional organizations and conferences at the national level, such as serving
on the Human Resource Management Executive Committee of the Academy of
Management and SIOP Program Chair and member-at-large for SIOP. She is the
editor of Journal of Management and is on the editorial boards for the Journal of
Applied Psychology and Industrial and Organizational Psychology: Perspectives on Science
and Practices, was recognized as one of the most published authors of the 1990s, and
is a Fellow of SIOP and APS.
Berrin Erdogan
Berrin Erdogan (Ph.D., 2002, University of Illinois at
Chicago) is the Express Employment Professionals
Endowed Professor at Portland State University. Dr.
Erdogan is an award-winning teacher who teaches
management, organizational behavior, and human
resources management. Her research interests focus on
individual attachment to organizations through
fairness, leader-subordinate relations, contextual
factors such as organizational culture, and person-
organization fit. Her work has been published in
journals such as Academy of Management Journal, Journal
of Applied Psychology, and Personnel Psychology. She has
conducted managerial seminars on the topics of
1
motivation, organizational justice, performance appraisals, and training and
development, and has worked as a corporate trainer. She serves on the editorial
boards of Journal of Applied Psychology, Journal of Management, Journal of Organizational
Behavior, and Personnel Psychology.
About the Authors
2
Acknowledgments
We want to thank Margaret Lannamann and Brett Guidry for doing such a great job
keeping all the balls in the air, and Jeff Shelstad and Eric Frank for having the vision
and persistence to bring Unnamed Publisher into being, and their faith in us as
among the first Unnamed Publisher authors. Many thanks to Andrea Meyer, Sharon
Koch, Pamela Tierney, Dean Scott Dawson, and Portland State University for
supporting our work.
We would also like to thank the following colleagues whose comprehensive
feedback and suggestions for improving the material helped make this a better text:
Cheryl Adkins, Longwood University
Sid Barsuk, Governors State University
Carrie Blair, College of Charleston
Pamela Buckle Henning, Adelphi University
Claudia Cogliser, Texas Tech
Leslie Connell, University of Central Florida
Donald Dahlin, The University of South Dakota
Deborah Good, University of Pittsburgh
Gideon Falk, Purdue University, Calumet
David Futrell, Butler University
Bruce Gillies, California Lutheran University
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Michael Hadani, Long Island University, CW Post Campus
Jeff Haldeman, Webster University
Kathy Harris, Northwestern Oklahoma State University
Kelly Kilcrease, University of New Hampshire, Manchester
Antoinette S. Knechtges, Eastern Michigan University
Michael Komos, Benedictine University
Damian Lonsdale, University of South Dakota
Don McCormick, California State University, Northridge
Janet Moen, The University of North Dakota
Lorrie Mowry, McCook Community College
Peter Nowak, Boston College, Boston University, Suffolk University
Samuel Rabinowitz, Rutgers University
Gary Renz, Webster University
Brenda Riddick, California State University, Dominguez Hills
Laura Riolli, California State University, Sacramento
Mark Schwiesow, Marquette University
Leslie Shore, Metropolitan State University
Valarie Spiser-Albert, University of Texas at San Antonio
Acknowledgments
4
Christy Weer, Salisbury University
Marilyn Wesner, George Washington University
Jim Woodrum, University of Wisconsin-Madison
The authors also appreciate the efforts of those instructors who have contributed to
the project with their work on supplementary materials. Deborah Good from the
University of Pittsburgh developed the Student Quizzes and the Test Item File, and
Frank Markham from Mesa State College, along with his wife Marylin, created the
PowerPoint slide presentation.
In addition, two instructors assisted the development of this material by using it in
their classrooms. Their input, along with their students feedback, has provided us
with valuable feedback and confirmation that the material is effective in the
classroom:
Pamela Henning, Adelphi University School of Business
Jim Woodrum, University of Wisconsin School of Business
The cadre of copy editors, graphics designers, and technical designers involved in
this first-of-its-kind global publishing project also garner our heartfelt thanks.
Finally, this book would not have the incredible value and meaning it does without
the support and interest of the faculty and students who have commented on early
iterations, and will serve to make this their book in the many years to come.
Acknowledgments
5
Dedications
Talya Bauer
This book is dedicated to Jo Ann and Frank Bauer, who fueled my desire to learn,
read, and write and to my husband, Horst, and our children, Nicholas and
Alexander, who are carrying on the tradition.
Berrin Erdogan
This book is dedicated to my parents, Ilhan and Fulda Erdogan, who were my role
models and first introduction to life in academia. I also dedicate this book to my
husband, Emre, and our son, Devin, for their love and support.
6
Preface
To love what you do and feel that it mattershow could anything be more fun?
– Katherine Graham
This quote sums up how we feel about teaching. What could be better than
teaching? It is fun, at times exciting, and it really matters. And one of the best
courses in the world to teach is Organizational Behavior. Together we have been
teaching for over twenty-nine years and have taught thousands of students at the
undergraduate, masters, and doctoral levels. Our teaching styles are different, but
we share some common values when it comes to teaching, including the beliefs
that:
Organizational Behavior matters
Evidence-based research is the foundation of Organizational Behavior
Different students learn in different ways
There is no substitute for hands-on learning
Learning the language of OB helps you be more effective in the
workplace
Technology can greatly enhance learning
Flexibility in teaching delivery allows for student success
Not Just Another Textbook
When we thought about writing a textbook, we knew we didnt want to write just
another OB book. Enter Unnamed Publisher. Their model solves many of the
common challenges faculty and students face when it comes to textbooks. Here are
a few that have always bothered us and that Flat World has solved:
I had to buy the whole book, but my teacher didnt use the XYZ chapter.
This isnt a problem with our book because faculty can rearrange
chapters as well as add and delete them.
Textbooks are too expensive! Textbooks have traditionally been very
expensive and the business model of traditional publishing firms has
been a huge part of those costs. With our book, students get to choose
how to read the material in a number of inexpensive formats ranging
from online viewing, black-and-white or color books, audio chapters,
or printable PDFs.
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New editions come out too quickly and dont really change. The reason
that new editions come out is because used books dont make money
for the publishers, but new ones do. With our book, you can change
editions when you want and when you think enough is different to
warrant the change.
Our journey in creating this book has been a long one. After we wrote the first draft
of this book, each chapter went through multiple reviews and revisions, as well as
beta tests with real students before this textbook made its way to you. A truly
virtual team of authors, copy editors, managing editors, graphic designers,
technology gurus, and publishing experts worked together to create something that
has never been done before.
What Will You See?
Our book emphasizes active learning, meaningful examples, and tools you can use today
or put into your OB Toolbox for the years to come. How did we do this?
We wrote opening cases that bring the topics to life.
We included learning objectives, key takeaways, and discussion
questions for every section of each chapter.
We created OB Toolboxes with information you can use today.
We wrote a section on cross-cultural implications for every chapter.
We also wrote a section on ethical implications for every chapter.
We included original ethical dilemmas, individual exercises, and group
exercises for every chapter.
For faculty, we have comprehensive PowerPoint slides, a rich test
bank, and an extensive author-written Instructors Manual to enrich
teaching.
How Are Instructors Supported?
A summary of IdeaCasts listed at the beginning of the manual
Discussion questions for the opening cases
Answers to the discussion questions throughout the book
End-of-chapter materials
Ethical dilemmas
Individual exercises
Group exercises
Solutions to the end-of-chapter materials
Preface
8
Bonus material
Further reading suggestions
So welcome to the textbook revolutionwe are happy to have you on the Bauer
and Erdogans Organizational Behavior team! Given that Organizational Behavior is an
important management course, our objective in developing this material was to
provide students and instructors with a solid and comprehensive foundation on
Organizational Behavior that is accessible and fun. Each of the fifteen chapters is
comprehensive but succinct, and action-oriented whether you are just starting out
in the world of work or if you are an experienced manager. Moreover, the book and
supplements have been written in a direct and active style that we hope students
and instructors find both readily accessible and relevant.
Thank You for Joining the Revolution
In reading Bauer and Erdogan, you are quietly joining the revolution that is
otherwise known as Unnamed Publisher, our partner and publisher. For this we
thank you. The people at Unnamed Publisher and your author team share a
common vision about the future of management education that is based on powerful
but fun and simple-to-use teaching and learning tools. Moreover, Unnamed Publisher
gives youyou the student and you the instructorthe power to choose. Our fifteen
chapters are written using a modular format with self-contained sections that can
be reorganized, deleted, added to, and even edited at the sentence level. Using
our build-a-book platform, you can easily customize your book to suit your needs
and those of your students.
Only with Unnamed Publisher learning platforms do you have the power to choose
what your Organizational Behavior book looks like, when and how you access your
Organizational Behavior material, what you use and dont use, when it will be
changed, how much you pay for it, and what other study vehicles you leverage.
These innovative study vehicles range from book podcasts, flash cards, and peer
discussion groups organized in social network formats. Nowhere on the planet can
this combination of user-friendliness, user choice, and leading edge technologies be
found for business education and learning.
We hope you find Organizational Behavior to be informative, accessible, and fun!
Preface
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