Part One Question 1 Only
Professional Year Program
BSBINN301 Promote Innovation in a team environment
Assessment Task 6.1 Innovation in the Workplace
Units of Competency:
BSBINN301 Promote innovation in a team environment
PY Topic:
Topic 6 Innovation
Assessment Task:
Task 6.1 Project / Report/ Team Meeting Observation
Assessment Submission Checklist
(Student must submit all of these documents)
A Copy of the Team Report MUST be submitted for every student
Individual Questions
Assessor Observation Report (must be signed and dated by your assessor)
Assessment Instructions to Student:
Attempt all questions in the assessment.
All answers to be typed using Microsoft Word
Resources permitted during assessment:
Dictionaries: Standard, Bilingual, Digital
Electronic devices: Laptops, Computers, Internet
Additional Assessment Instructions to Assessor:
Reasonable adjustment: Trainers may make reasonable allowances for learners in accordance with the C&I Learner Support Policy contained in the Participant Handbook. This may relate to the timeframe for undertaking this assessment task in class or relate to an extension to the due date. Consult with the Curriculum & Learning Manager prior to administering this assessment to ensure Learner Support needs are met.
BSBINN301 Assessment Requirements
Performance Evidence
Evidence of the ability to:
apply practices that promote innovation within a team including:
modelling open and respectful communications
contributing to the make-up and rules of the team
planning and scheduling of activities
reflecting on activities, feedback and challenges to identity improvement options
encourage others to contribute to innovation in the team
implement improvements and communicate about them.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
Knowledge Evidence
To complete the unit requirements safely and effectively, the individual must:
explain what innovation is, the different types of innovation and the benefits of innovation
describe the internal and external factors that contribute to a team becoming and remaining innovative including:
team characteristics
the role of group dynamics and diversity
broader environmental factors
explain how activities can encourage or hinder innovation in a team including:
allocation of time and activities
modelling behaviour
rewards and recognition
communications
feedback
PART ONE – PROJECT
Directions: This assessment is designed to reinforce your existing knowledge and extend your skills in the areas of managing your time independently and as part of a group,
understanding
and
applying critical
and
creative thinking
to
complex
work problems,
demonstrating
the ability to
make decisions
based on available options and
monitoring
your own performance as well as that of your team and
initiate
measures to improve it.
Your manager has identified the following problems in your workplace. Working in teams of 3-4 people, choose
one only
as the basis for your project:
1. You are asked to advise a newly appointed supervisor who needs to develop a strong and effective leadership strategy to increase team productivity and/or quality
2. An established organisation decides to relocate to a large regional city. You are asked to manage the transition. What are the challenges in planning and implementing this move?
3. You are employed by an organisation which is about to undertake a merger. Identify an effective strategy to promote a smooth transition for both the organisation and the staff
4.
Or
perhaps your team can suggest a different topic for your project. Please obtain approval from your trainer if you wish to design your own Workplace Problem as the basis for this project.
The following questions must be completed as a team
1. Working in your teams, you will need to actively guide and support each other through this process:
a)
Identify
, define and
quantify
the problem
b)
Analyse
the problem
c) Use
creative thinking techniques
to come up with an innovative solution
d)
Present
your Team solution in a business
report style
format using the
Style Guide
provided below
2. Each team member is to be
allocated
a task or tasks
i
n order to create a
final report
that must include the following:
a)
A summary of your findings and methods. Suggested headings are:
problem definition
team profiles
team rules of operating
proposal for project activities
details of task allocation
timeline (including a Gantt Chart)
b)
Supporting documentation including:
research references
budget proposals
structured tools used in the development of the proposal such as:
creativity tools (e.g. brainstorming)
problem solving tools (e.g. fishbone)
decision making tools (e.g. force field analysis)
evaluation tools
The following questions must be completed individually
3.
Review
the teams
performance
in terms by completing the following:
a) Provide
details on
each team member and the tasks they completed and the roles that they played
b) behaviours
demonstrated
by each that supported the team effort
c) the ideas that came from
inside
the team
d) how ideas were communicated, explored, tested and challenged
e)
benefits
of working with a
diverse
group to problem solve
f) benefits of using
structured
tools
g)
identify
and recommend areas for
improvements
to the team
h)
describe
the innovative
characteristics
displayed by the team
i) how
external
factors impacted the ability of the team to be
innovative
j) what external
feedback
was provided that was useful for the
team
to be innovative
k) how the team
celebrated
their successes e.g. reward and recognition
l) who else could have
joined
the team to make it
more
successful
4.
Review
your own performance in terms of:
a. your role in the group (not what actions you performed)
b. how did you manage your time (independently and as part of the team)?
c. what support and guidance did you provide to the team?
d. how did you demonstrate that you valued the diversity in your team?
e. what reward or recognition did you give to other team members?
f. how could you do better next time?
STYLE GUIDE
Structure of reports should be flexible but generally follow:
Title
Introduction
Body
Conclusion/Recommendations
Appendices
References
Introduction should do the following:
present an overview of the subject matter
describe the research methods
identify the findings (can use bullet points)
list recommendations (can use bullet points)
use language appropriate to audience and purpose.
Body text
Body text should be ordered into clear sections with sub-sections if required. Text should contain analysis of findings and should be written using paragraphs.
Language uses plain English as follows:
active verbs
present tense
accurate language with any jargon explained
formal English tone
no contractions
General presentation
use consistent format including fonts and styles
use font size 10-12 for body text
use 1.5 spacing
one line between paragraphs
justify text
use same font style for all headings
use section headings
your name and date in footer
include page numbers
use correct citation for all references used.
PART TWO – TEAM MEETING OBSERVATION
You will be given time in class to conduct
team meetings
for your project. During this time, you
MUST
be observed by your trainer. The observation of your team meeting must allow opportunity for your trainer to observe
you
addressing
all
of the performance criteria in the
Trainer Observation Guide
below. Also, please ensure you are prepared to answer the
Mandatory Questions
listed in the Trainer Observation Guide below.
Assessor Observation Report (Assessor to complete only)
You are to observe during the meeting and offer feedback based on the determined criteria in the table below. A mark of Satisfactory (S) means that the criteria have been met. A mark of Not Yet Satisfactory (NYS) means that additional learning or evidence is required. Note: It is compulsory for the trainer to provide written feedback in the comments section.
Participants name:
Assessors name:
Performance Criteria
Satisfactory/Not Yet Satisfactory
Comments
Contributed to creating team rules of behaviour
S NYS
( (
Modelled open and respect communication in team meetings
S NYS
( (
Offered solutions to the identified problem and communicated their suggestions to the team
S NYS
( (
Demonstrated problem solving techniques
S NYS
( (
Modelled behavior that supports innovation
S NYS
( (
Proactively shared information with the team
S NYS
( (
Supported team members
S NYS
( (
Encouraged other team members to be participatory
S NYS
( (
Mandatory questions
1).
When new improvements are implemented, how do you ensure the rest of the organisation is made aware of these improvements?
2)
In your own words, describe what innovation means to you and how an organisation benefits from innovation?
3)
What negotiation skills would you use to handle competing opinions or ideas by different team members?
4) How would you manage conflict in a team resulting from a poorly designed process e.g.: No rules established at the beginning or No clear communication guidelines?
Trainer Notes:
S NYS
( (
Additional Questions:
Choose a
random
selection of the following questions to ask the participant in order to clarify understanding of observed behaviour during the meeting.
Note
: Please circle those questions asked during the observation and make relevant notes in the feedback section below.
1. How did you support your team members?
2. At what point would self-reflection be useful in the innovative team process?
3. What rules were created that enabled the team to be successful?
4. How could the team stay on schedule?
5. How would you handle a negative team member?
Is the participant Satisfactory (S) or Not Yet Satisfactory (NYS)? (S) ( ( NYS) (
Feedback:
Assessors Signature:
Date:
2019 Task 6.1 BSBINN301 Assessment v1
Page 6 of 6
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