Effective Decision Making
Decision-making is a constant process for those in leadership roles. An effective leader must be able to understand the daily problems that arise and present solutions beneficial to the organization, employees, and associated community or stakeholders. In a health care organization, this includes patients and their families. In a 1,000-1,250-word paper, discuss the aspects that help leaders make effective and ethical decisions in health care.
Discuss the importance of sound decision making in health care. Describe the potential consequences of poor or uniformed decision making as a leader.
Define evidence-based decision making. Explain how this is applied in health care and why it is important.
Explain what the term data driven decision making Discuss what types of data are used for making decisions in health care and why it is important for a leader to use data when making a decision.
Discuss how regulatory or organizational guidelines help shape how leaders make decision in health care.
Describe the role of ethics in decision making. Explain steps a leader can take to promote ethical decision making. How can a leader address ethical conflicts that arise during the decision-making process?
A minimum of three academic references from credible sources are required for this assignment.
Leadership Approaches and Models in Healthcare
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Grand Canyon University: Leadership and Vocation
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Running head: ASSIGNMENT TITLE HERE
1
Healthcare organizations are business with unique needs and goals. Leadership in healthcare can make a different in the companys level of success. Effective leadership from regulatory professionals guides healthcare organization quality. Servant leadership and good stewardship can improve an organization overall. Not all leaders need to be formal however, informal leaders can impact companies too. Collaborative leadership models can also benefit healthcare by enhancing communication and organizational efficiency.
Leadership and Organizational Performance
Leadership efficacy has a direct effect on organizational performance. Health care organization performance must be superior to be competitive in todays dynamic social, economic, political, and financial environments (Chatterjee, Suy, Yen, & Chhay, 2017). Companies in the healthcare sector have unique needs and structures compared to other businesses, and tend to lack cooperation between different areas, therefore strong leadership is needed to change ineffective old ways to improve the coordination and quality of healthcare (Chatterjee et al, 2017). When systemic changes are needed, leaders can use strategies to meet organizational goals to keep the company successful (Chatterjee et al, 2017). Leadership is a source for innovative thinking and seeing the big picture, to adopt changes that will keep the organization on top of current trends and prepared to face the future (Chatterjee et al, 2017).
Regulatory Professionals
Regulatory professionals are involved in regulatory compliance, quality assurance, and ensuring healthcare products are safe and effective (About the Regulatory Profession, 2020). Regulatory professionals can be involved in drugs, medical devices, biotechnology, and many other aspects of healthcare as researchers, part of clinical trials, clinical liaisons, and as part of surveillance and auditing teams (About the Regulatory Profession, 2020). These professionals need leadership skills to lead regulatory departments, work groups, and are part of the corporate leadership teams of healthcare organizations (Brousseau, 2015). In addition, regulatory professionals are experts in developing global strategies for healthcare quality improvement, and will be better at communicating, influencing, and persuading others to make improvements and implement new strategies (Brousseau, 2015). Good communication is an essential strategy for regulatory professionals to use in the many ways that they can interact with others such as by email, professional conversations, managing and participation in meetings, presentations, and document review (Brousseau, 2015). Excellent communication skills are needed to convey regulatory information to be well received from others perspective (Brousseau, 2015). Context should be provided, as well as analysis, the truth about unknowns (Brousseau, 2015). Other communication skills that are helpful are optimism, diplomacy, empathy, learning agility, and an interest in teaching (Brousseau, 2015). Another strategy for regulatory professionals to use is self-awareness by knowing personal strengths and weaknesses and understand how others perceive you to improve listening skill and effectiveness of presentations (Brousseau, 2015).
Servant Leadership and the Christian Worldview
Servant leadership is a style of leadership in which, the leader is a servant first (Servant Leadership: Putting Your Team First, and Yourself Second, 2020). Another way to describe is using leadership as a means to help others as opposed to seeking power or positions of authority (Nagy, 1994). The servant leader sees themselves as first among equals meaning they believe that they see themselves on a peer to peer level with those that they lead and take responsibility for meeting the goals of the company (Nagy, 1994). An ideal of servant leadership is to serve others needs (Nagy, 1994). In this sense, servant leaders are stewards of the people that they serve, and the organizations that they are taking care of by empowering followers to work to the best of their ability by fostering their self-efficacy. The Christian Worldview beliefs of one all-powerful God who loves humanity enough to sacrifice his son, and offer us grace, forgive our sins, restore us to Christ, heal us, and offer salvation provide a framework of reference for other aspects of life (Dockery, 2020). According to Union University, a Christian worldview gives one confidence, hope for the future, stability, a link to Gods faithfulness and consistency (Dockery, 2020). It also builds a foundation for ethical thinking and the standards for good, love, holiness, grace and truth are set by Jesus Christ (Dockery, 2020).
Stewardship
Stewardship is an important element of the Christian life which proposes that one should make their best effort to make the best of use of ones time, talents, abilities, resources, and finances as they are all blessings from God (The Role of Stewardship in The Life of a Christian, 2019). Being a good steward of Gods gifts is the way that mankind can show appreciation, faithfulness, and devotion to God (The Role of Stewardship in The Life of a Christian, 2019). Stewardship also correlates with professional responsibility in the fact that professionals work to see good results in their company, and then stewardship takes it a step further, by moving professionals from just making rules to actively being involved in taking care of the organization and being personally invested in achieving moral principles and meeting goals.
Stewardship should be used by leadership and management in healthcare settings to cultivate a high quality, ethical healthcare environment and optimize functions to ensure success. An analogy could be made to simplify the concept, consider a wild, unhealthy, vicious dog as compared to a well-groomed, quiet, obedient, well trained one. The owners of the dogs are both responsible for their resulting conditions, however one used good stewardship and had a vision for how others would perceive their pet. The other didnt put effort into training or caring for their animal and the results are dangerous, problematic, and a menace to others. In the same way, leaders must use good stewardship to take care of their organizations so that they develop into smoothly operating, efficient, ethical and reputable companies. The benefits for the organization overall are a good reputation, stable or even increased revenue, well defined mission, values, policies, standards of care and high-quality outcomes. The benefits of stakeholders are numerous, leadership can enjoy personal and professional success, company growth and expansion, and higher salary or bonuses. Staff are able to work in a safe, well organized environment, and patients can receive high quality medical care with newer equipment, a wider variety of services available, a staff better able to focus on quality, efficiency, and safety.
Formal and Informal Leadership
Formal leaders are those that are officially in leadership positions within their organization (Vercillo, 2020). Their designated leadership roles are either assigned or they are hired into them (Vercillo, 2020). A manager is an example of a formal leader (Vercillo, 2020). The formal leader responsibility is to organize and direct subordinates to meet company goals (Vercillo, 2020). Informal leaders do not hold an organizationally recognized leadership role but are looked to by their peers to make decisions, approve or disapprove of changes and form opinions (Vercillo, 2020). An informal leader may be popular because of charisma, social skills, or knowledge, creativity or intelligence (Vercillo, 2020). An informal leader can purposefully attempt to influence others, or just naturally be a person that others gravitate to (Vercillo, 2020). Sometimes informal leaders can have more influence over a group because they have earned the groups respect by their behavior, as opposed to someone who is seen as a rule maker (Vercillo, 2020). Formal leaders impact healthcare organizations by listening to concerns, making decisions, enforcing rules, and setting standards. Informal leaders influence healthcare by leading their peers to accept or resistant changes, setting the mood, level of moral, and attitude of the unit. Formal leaders and issues punishments and rewards, so the group does have motivation to follow their requests and orders, but often the groups loyalty is to the informal leader because they know that their goals are the same (Vercillo, 2020).
Collaborative Leadership Model
The collaborative leadership model provides a method that would be effective in a healthcare environment. Collaborative leadership requires continual communication between separate areas of (Chatterjee, 2017). Channels of communication should stay open to ensure shared knowledge (Chatterjee, 2017). Managers makes changes in all areas frequently as needed to best meet the needs of entire organization, not just their own department (Chatterjee, 2017). Leaders also make the most use of assists, even unconventional ones to reduce waste, and fully utilize all resources (Chatterjee, 2017). This model maximizes organizational efficiency (Chatterjee, 2017). In healthcare, communication is essential, and many improvements could be made if all departments in healthcare are working together, and not competing for the most money, the best equipment and other resources against each other. When the different areas of the organization collaborate together, time, money and resources are saved. The more efficient the organization is, the more finances will be available to provide staff and resources for higher quality patient care.
Healthcare companies must compete in the ever-changing climate of scientific research, politics, and economics, as well as keep patient safety a priority and improve patient outcomes. In order to manage all of these arenas, healthcare needs effective leadership to be successful. Regulatory professionals foster quality improvement by conveying standards and creating strategies. Good stewardship of resources is an element of the Christian Worldview that can improve an organizations ethics, efficiency, and quality. Servant leadership and the collaborative leadership model are both methods that can be applied in the healthcare sector. Servant Leadership can improve the quality of an organization by improving staff self-efficacy, job performance, and role ownership. Collaborative leadership requires increased communication, and results in increased efficiency. Every role in health is important, but good leadership can set all other roles up for success.
References
About the Regulatory Profession. (2020). Retrieved July 27, 2020,
from https://www.raps.org/careers/about-the-regulatory-profession
Brousseau, Z. (2015). How to be a Regulatory Leader. Retrieved July 27, 2020,
from https://www.raps.org/news-articles/news-articles/2015/5/how-to-be-a-regulatory-leader
Chatterjee, R., Suy, R., Yen, Y., & Chhay, L. (2017). Literature Review on Leadership
In Healthcare Management. Journal of Social Science Studies,
5.doi:10.5296/jsss.v5i1.11460
Dockery. (2020). Shaping a Christian Worldview: An Introduction (Part I) | Article | Teaching |
Center for Faculty Development | Union University, a Christian College in Tennessee. Union
University. https://www.uu.edu/centers/faculty/teaching/article.cfm?ID=364
(Remember on five spaces for the indentation) Rubic_Print_Format
Course Code Class Code Assignment Title Total Points
AMP-450V AMP-450V-O500 Effective Decision Making 160.0
Criteria Percentage Unsatisfactory (0.00%) Less Than Satisfactory (65.00%) Satisfactory (75.00%) Good (85.00%) Excellent (100.00%) Comments Points Earned
Content 70.0%
Importance of Sound Decision Making in Health Care 10.0% Sound decision making and consequences of poor or uninformed decision making as a leader are not discussed. Sound decision making and consequences of poor or uninformed decision making as a leader are only partially discussed. Sound decision making and consequences of poor or uninformed decision making as a leader are summarized. Information or rationale is needed. Sound decision making and consequences of poor or uninformed decision making as a leader are discussed. Some detail is needed for clarity. Sound decision making and consequences of poor or uninformed decision making as a leader are discussed. The narrative demonstrates an understanding of consequence based on choice as a leader.
Evidence-Based Decision Making 15.0% The concept of evidence-based decision making and its importance and application in health care are not discussed. The concept of evidence-based decision making and its importance and application in health care are only partially discussed. The concept of evidence-based decision making and its importance and application in health care are summarized. There are inaccuracies. Rationale or support is needed. The concept of evidence-based decision making and its importance and application in health care are discussed. The concept of evidence-based decision making and its importance and application in health care are discussed in a well-supported narrative. An understanding of the importance of evidence-based decision making as a health care leader is evident.
Data-Driven Decision Making 15.0% The concept of data-driven decision making, types of data used, and its importance to decision making as a leader in health care are not discussed. The concept of data-driven decision making, types of data used, and its importance to decision making as a leader in health care are only partially discussed. The concept of data-driven decision making, types of data used, and its importance to decision making as a leader in health care are summarized. There are inaccuracies. Rationale or support is needed. The concept of data-driven decision making, types of data used, and its importance to decision making as a leader in health care are discussed. Some rationale or support is needed. The concept of data-driven decision making, types of data used, and its importance to decision making as a leader in health care are thoroughly discussed. An understanding of the importance of data-driven-decision making as a health care leader is evident.
Effect of Regulatory or Organizational Guidelines on Decision Making 15.0% Regulatory or organizational guidelines that help shape how a leader makes decisions in health care are not discussed. Regulatory or organizational guidelines that help shape how a leader makes decisions in health care are only partially discussed. Regulatory or organizational guidelines that help shape how a leader makes decisions in health care are summarized. There are inaccuracies. Rationale or support is needed. Regulatory or organizational guidelines that help shape how a leader makes decisions in health care are discussed. Some rationale or support is needed. Regulatory or organizational guidelines that help shape how a leader makes decisions in health care are thoroughly discussed. An understanding of how regulatory or organizational guidelines influence decision making as a health care leader is evident.
Role of Ethics in Decision Making 15.0% The role of ethics in decision making as a leader is not discussed. The role of ethics in decision making as a leader is only partially discussed. The role of ethics in decision making as a leader is summarized. Steps for promoting ethical decision making and ways to address ethical conflicts in the decision-making process are outlined. There are inaccuracies. Rationale or support is needed. The role of ethics in decision making as a leader is described. Steps for promoting ethical decision making and ways to address ethical conflicts in the decision-making process are discussed. Some rationale or support is needed. The role of ethics in decision making as a leader is clearly described. Steps for promoting ethical decision making and ways to address ethical conflicts in the decision-making process are thoroughly discussed. An understanding of ethical decision making as a health care leader is evident.
Organization, Effectiveness, and Format 30.0%
Thesis Development and Purpose 7.0% Paper lacks any discernible overall purpose or organizing claim. Thesis is insufficiently developed or vague. Purpose is not clear. Thesis is apparent and appropriate to purpose. Thesis is clear and forecasts the development of the paper. Thesis is descriptive and reflective of the arguments and appropriate to the purpose. Thesis is comprehensive and contains the essence of the paper. Thesis statement makes the purpose of the paper clear.
Argument Logic and Construction 8.0% Statement of purpose is not justified by the conclusion. The conclusion does not support the claim made. Argument is incoherent and uses noncredible sources. Sufficient justification of claims is lacking. Argument lacks consistent unity. There are obvious flaws in the logic. Some sources have questionable credibility. Argument is orderly but may have a few inconsistencies. The argument presents minimal justification of claims. Argument logically, but not thoroughly, supports the purpose. Sources used are credible. Introduction and conclusion bracket the thesis. Argument shows logical progression. Techniques of argumentation are evident. There is a smooth progression of claims from introduction to conclusion. Most sources are authoritative. Clear and convincing argument presents a persuasive claim in a distinctive and compelling manner. All sources are authoritative.
Mechanics of Writing (includes spelling, punctuation, grammar, language use) 5.0% Surface errors are pervasive enough that they impede communication of meaning. Inappropriate word choice or sentence construction is used. Frequent and repetitive mechanical errors distract the reader. Inconsistencies in language choice (register) or word choice are present. Sentence structure is correct but not varied. Some mechanical errors or typos are present, but they are not overly distracting to the reader. Correct and varied sentence structure and audience-appropriate language are employed. Prose is largely free of mechanical errors, although a few may be present. The writer uses a variety of effective sentence structures and figures of speech. Writer is clearly in command of standard, written, academic English.
Paper Format (use of appropriate style for the major and assignment) 5.0% Template is not used appropriately, or documentation format is rarely followed correctly. Appropriate template is used, but some elements are missing or mistaken. A lack of control with formatting is apparent. Appropriate template is used. Formatting is correct, although some minor errors may be present. Appropriate template is fully used. There are virtually no errors in formatting style. All format elements are correct.
Documentation of Sources (citations, footnotes, references, bibliography, etc., as appropriate to assignment and style) 5.0% Sources are not documented. Documentation of sources is inconsistent or incorrect, as appropriate to assignment and style, with numerous formatting errors. Sources are documented, as appropriate to assignment and style, although some formatting errors may be present. Sources are documented, as appropriate to assignment and style, and format is mostly correct. Sources are completely and correctly documented, as appropriate to assignment and style, and format is free of error.
Total Weightage 100%
