Develop workplace policy and procedures for sustainability
No plagiarism please
Monthly electricity use
Electricty (MWh)
FY06/07 FY07/08 FY08/09 FY09/10 FY10/11 FY11/12
Month Use (MWh) Month Use (MWh) Month Use (MWh) Month Use (MWh) Month Use (MWh) Month Use (MWh)
July 1683 July 1644 July 1614 July 1562 July 1612 July 1505
August 1644 August 1620 August 1587 August 1638 August 1562 August 1522
September 1620 September 1592 September 1532 September 1611 September 1555 September 1498
October 1598 October 1502 October 1498 October 1595 October 1501 October 1476
November 1502 November 1521 November 1453 November 1585 November 1435 November 1432
December 1516 December 1489 December 1426 December 1541 December 1428 December 1401
January 1499 January 1536 January 1399 January 1495 January 1442 January 1445
February 1566 February 1565 February 1487 February 1542 February 1498 February 1435
March 1588 March 1588 March 1452 March 1570 March 1526 March 1488
April 1625 April 1614 April 1487 April 1599 April 1508 April 1492
May 1677 May 1633 May 1521 May 1587 May 1534 May 1534
June 1682 June 1635 June 1528 June 1636 June 1505 June 1495
Total 19200 18939 17984 18961 18106 17723
Monthly electricity use
Electricity use Electricity (MWh)
Monthly water use
Water (kL)
FY06/07 FY07/08 FY08/09 FY09/10 FY10/11 FY11/12
Month Use (kL) Month Use (kL) Month Use (kL) Month Use (kL) Month Use (kL) Month Use (kL)
July 5525 July 5301 July 4592 July 4489 July 5132 July 5825
August 5562 August 5130 August 4603 August 4539 August 5433 August 5603
September 5433 September 5003 September 4348 September 4799 September 5614 September 5312
October 5488 October 4741 October 4487 October 4854 October 5863 October 5237
November 5514 November 4702 November 4362 November 5034 November 5955 November 5322
December 5643 December 4712 December 4588 December 5188 December 6042 December 5403
January 5632 January 4824 January 4573 January 5134 January 6095 January 5376
February 5522 February 4832 February 4615 February 4989 February 6002 February 5242
March 5487 March 4736 March 4507 March 5001 March 6012 March 5277
April 5402 April 4694 April 4489 April 4897 April 5946 April 5280
May 5470 May 4683 May 4427 May 4995 May 5905 May 5090
June 5322 June 4642 June 4409 June 5081 June 6001 June 5033
Total 66000 58000 54000 59000 70000 64000
Monthly gas use
Gas (GJ)
FY06/07 FY07/08 FY08/09 FY09/10 FY10/11 FY11/12
Month Use (GJ) Month Use (GJ) Month Use (GJ) Month Use (GJ) Month Use (GJ) Month Use (GJ)
July 188 July 209 July 201 July 190 July 135 July 143
August 211 August 208 August 208 August 188 August 188 August 138
September 192 September 188 September 209 September 132 September 156 September 132
October 201 October 192 October 192 October 122 October 167 October 135
November 209 November 195 November 211 November 100 November 187 November 117
December 209 December 201 December 195 December 99 December 161 December 111
January 195 January 196 January 207 January 119 January 148 January 128
February 196 February 186 February 198 February 128 February 192 February 142
March 186 March 204 March 200 March 111 March 146 March 126
April 198 April 194 April 194 April 133 April 166 April 136
May 194 May 198 May 195 May 105 May 171 May 141
June 198 June 200 June 206 June 112 June 144 June 146
Total 2377 2371 2416 1539 1961 1595
Annual resource use
Electricy use (MWh)
FY06/07 FY07/08 FY08/09 FY09/10 FY10/11 FY11/12
Actual use 19220 18939 17984 18961 18106 17723
Gas (GJ)
FY06/07 FY07/08 FY08/09 FY09/10 FY10/11 FY11/12
Actual use 2377 2371 2416 1539 1961 1595
Water (ML)
FY06/07 FY07/08 FY08/09 FY09/10 FY10/11 FY11/12
Actual use 66 58 54 59 70 64 Educating for Excellence
Assessment Submission Sheet
Course
BSB61015 Advanced Diploma of Leadership and Management
Unit Code
BSBSUS501 Develop Workplace Policy and Procedures for Sustainability
Assessor Name
Student Name
Student ID
Date Due
Please read and sign this assessment coversheet and submit it together with your assessment to your Assessor by the due date.
Student Declaration
I declare that the work submitted is my own, and has not been copied or plagiarised from any person or source.
I have read the Plagiarism Policy and Assessment Appeal and Reassessment Policy in the Student Handbook and I understand all the rules and guidelines for undertaking assessments.
I understand that by typing my full name in the student field this is equivalent to a hand-written signature.
I give permission for my assessment material to be used for continuous improvement purposes.
Student Signature
Date Submitted
Assessor Use Only
Assessment Items
Result
Task 1
Case Study
Task 2
Presentation
Task 3
Report
Final Result for this unit
Student Declaration: I declare that I have been assessed in this unit, and I have been advised of my result. I am also aware of my appeal rights.
Assessor Declaration: I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback
Signature
Signature
Date
Assessors Final Comments
Assessment Task 1
Instruction for the student
This is an individual assessment. You are required to demonstrate the skills required to review and develop policies. If you need help understanding any questions, ask your assessor to explain.
To be deemed competent you will need to successfully demonstrate the following:
You must submit:
three policy option summaries
an interim report that includes:
an outline of the environmental and sustainability legislation that applies to Tiny Opera Company
an explanation of how you developed a sustainability policy that reflects Tiny Opera Companys commitment to sustainability
strategies for promoting awareness of the sustainability policy
strategies for maximising the impact of the policy (training, marketing, stakeholder engagement)
final version of the sustainability policy.
You have been hired as the new environment officer at Tiny Opera Company. You will need to review the Tiny Opera Company case study including their sustainability policy. You need to determine the shortfalls between the sustainability approach and the practices required of Tiny Opera Company and develop the sustainability policy to reflect those requirements.
You will need to present draft policy documents to the Business Manager (your assessor) to agree on the final policy document.
Procedure
Review the case study information provided and determine all legislative and regulatory documents that describe compliance requirements for this company.
Research best practice models used by theatres and performance spaces.
Develop three options for the direction and focus of the policy and consider the likely effectiveness, timeframe and cost of implementing the option. Write summaries of each option to present in your consultation with the Business Manager (your assessor).
Meet with the Business Manager (your assessor) to consult on the policy options and decide on the preferred option.
Draft a sustainability policy for Tiny Opera Company based on your research, the company information provided and your consultation session. Ensure that you:
specify the scope of the policy (who it applies to, relevant standards and legislation)
outline Tiny Opera Companys commitment to the policy
address areas of sustainability that Tiny Opera Company specifically wants to focus on.
Meet with Business Manager (your assessor) to discuss:
typical barriers to sustainability policy implementation and possible strategies to address barriers
the process you are taking to develop the policy
the draft policy and gain approval for your draft.
Update your draft policy according to agreements that you made in consultation with the Business Manager.
Collate your research into legislation and best practice models and the sustainability policy you have developed into an interim report that includes:
an outline of the environmental and sustainability legislation that applies to Tiny Opera Company
an explanation of how you developed a sustainability policy that reflects Tiny Opera Companys commitment to sustainability
strategies for promoting awareness of the sustainability policy
strategies for maximising the impact of the policy (training, marketing, stakeholder engagement).
Submit the report, and the final version of the sustainability policy, to your assessor. Ensure you keep copies for your records.
Please answer Task 1 here.
Case study Tiny opera Company
The history of the Tiny Opera Company
Tiny Opera Company operates in a rural NSW town. Colleen Starr started the company after moving to the small town from Sydney in the late 1970s. Colleen wanted to bring the wonder and entertainment of theatre-based performances to rural NSW. Her vision was to create a regional theatre that emulated the Sydney Opera House; making theatre both accessible and valued in her town and the surrounding community. Stellas idea and passion was shared by a wealthy landowner in the area who donated $2.3 million to support the purchase of a venue and the ongoing operation of the theatre. $1.3 million of this was invested in a trust which has been added to over the years that Tiny Opera Company has generated a profit.
Colleen Starr bought an old town hall that had been built in the early 1900s. The hall is listed on the State Heritage Register in NSW. Basic interior renovations were carried out to the stage, three dressing rooms, kitchen, break room, meeting room, food counter and ticketing booth including:
painting internal walls
installing wall-mounted radiators throughout the theatres, dressing rooms and break room
installing a dishwasher and oven in the kitchen
installing a wood heater in the meeting room.
Tiny Opera Company has staged regular performances in the theatre from the 1970s onwards.
Ten years ago, the Tiny Opera Company built a small office building to serve the growing number full time staff.
Tiny Opera Company today
The staff at Tiny Opera company currently include:
Stage Manager (part-time)
Director of Programming
Resident Designer (funded by a grant for three years)
Business Manager
Marketing Communications Manager (part-time)
Project Officers x 3 (part-time)
Customer Service Representatives x 2 (part-time).
This year, the Tiny Opera Company has added a position for a new environment officer. You have been hired as the new environment officer at Tiny Opera Company after responding to the following job advertisement.
Sustainability project officer position
Tiny Opera Company is taking a new direction to become a leading practitioner of sustainable practices in the performing arts industry. As part of this direction, Tiny Opera Company has created an exciting new position for a sustainability project officer. You will be motivated, enthusiastic about sustainability and ready to bring an innovative approach to Tiny Opera Company practices.
You will work within our small team at Tiny Opera to review work practices, especially the use of costume, props, lighting and facilities, as well as communications, and equal employment opportunity practices. You will be required to develop best practice models to increase sustainability practices across the organisation. This may involve training and educating staff through professional development, company newsletters and other similar approaches.
We are looking for a highly skilled individual capable of reviewing technical documents and legislation in order to develop plain language policy, internal memos and external publicity materials.
The project officer is also required to develop materials to inform and educate audiences about Tiny Opera Companys sustainable activities and encourage participation in activities and practices that lead to better environmental outcomes.
You are inducted by Nic Tan, the Business Manager of Tiny Opera Company, who gives you an overview of how the company wants to approach sustainability.
In the last six months, Tiny Opera Company has been focusing on becoming a more sustainable operation. Nic Tan has reviewed some of the organisations operations and has observed that resource use in the theatre is not aligned with sustainable work practices being promoted at Tiny Opera Company.
Nic realises that this is at least partly due to the policy and procedure documents not reflecting industry requirements or reflecting Tiny Opera Companys aim to increase sustainability across its operations. Nic wants you to update the sustainability policy to specifically reflect the sustainability aims of the business. Nic wants to focus on the following areas:
minimising resource use
using resources more efficiently
reducing toxic material and hazardous chemical use
employing life cycle management approaches
implementing a sustainability continuous improvement strategy.
Nic Tan also mentions that they need something in the policy that talks about measuring resource use and reviewing resource records periodically because thats the main way that Tiny Opera Company will be monitoring their progress towards minimising resource use.
Tiny Opera Company has made an effort to improve sustainability by pursuing some new sustainability initiatives:
programming of all reverse-cycle air conditioners in the office to automatically switch off at 4.45 pm every day:
currently air-conditioners are manually switched off
it is the responsibility of the last staff member leaving each day to turn them all off this is rarely done, and most commonly all air-conditioners are left running 24 hours per day.
better sorting of recyclable paper from general rubbish
using low VOC (volatile organic compound) paint when painting sets for performances to protect the health and safety of workers.
Tiny Opera Sustainability Policy
Tiny Opera has a commitment to minimising environmental impact by:
using resources wisely
encouraging visitors to consider sustainability
focusing on appropriate management principles.
We seek to improve social, economic, cultural and environmental benefits in our decision-making.
Nic Tan provides you with the budget for the previous few years as well as projections for next year. Nic points out that the marketing budget has already been increased to allow for marketing the new Tiny Opera Company sustainability initiatives. Nic Tan envisages that you will create sustainability policy options that fit within amount that is currently being generated as profit. Nic Tan points out that there is quite a fluctuation in the amount of profit generated, so you should use it as a rough guide. Who knows, says Nic Tan, with an innovative sustainability plan, maybe youll even be able to generate some additional income by bringing bigger audiences to the Tiny Opera Company in support of our new, sustainable direction.
Sustainability is a long-term goal at Tiny Opera Company, but Nic would like to see a couple of actions implemented within the next 12 months.
Tiny Opera Company
2 years ago
Last year
This year
Next year (projected)
$
$
$
$
Income
Sales of goods and services
111,500
117,750
112,000
115,000
Venue hire
25,600
24,300
24,700
24,000
Grants
35,000
70,000
85,000
80,000
Philanthropy
75,500
74,750
72,000
72,000
Fundraising
3,300
6,500
5,800
4,500
Corporate partners
70,000
87,000
85,000
80,000
Investing activities
65,400
68,000
72,300
73,300
Total income
386,300
448,300
456,800
448,800
Expenses
Wages and salaries
275,000
303,000
358,000
358,000
Utilities
7,672
8,472
8,672
8,800
Maintenance
1,825
869
765
1,000
Accounting expenses
1,500
1,500
1,750
1,750
Marketing
4,270
4,320
5,245
8,200
Performance costs
58,000
47,700
53,670
55,000
Miscellaneous
2,500
3,200
1,275
2,000
Total expenses
350,767
369,061
429,377
434,750
Profit/loss
35,533
79,239
27,423
14,050
Assessment Task 2
Instruction for the student
This is an individual assessment. Using the Sydney Opera House corporate documents as well as additional information provided, you will develop an implementation plan and monitoring strategy to achieve targets.
For this assessment you will also communicate sustainability requirements to Sydney Opera House employees (other learners acting as employees) by developing a training session.
For this assessment task, you will review corporate information available from the Sydney Opera House and use the targets provided to develop an implementation plan and monitoring strategy to meet those targets.
Then, using your implementation plan, the Sydney Opera House Environmental Sustainability Policy, and other Sydney Opera House documentation, develop a 1015 minute presentation or training session to deliver to internal employees of the Sydney Opera House. You should outline the sustainability policy and what it means to Opera House staff. As part of this presentation, you must describe how the revised processes will be implemented and managed.
You will need to promote the policy and its expected outcomes and explain how the outcomes affect key stakeholders.
You will also need to assign and outline responsibilities for using recording systems to track sustainability improvements.
If you need help understanding any questions, ask your assessor to explain.
To be deemed competent you will need to successfully demonstrate the following:
You must:
submit an implementation plan
submit a monitoring strategy
submit a short procedure
deliver a presentation/training session to employees (other learners acting as employees)
address comments and questions from employees (other learners acting as employees)
submit notes, PowerPoint presentation slides, handouts and any other materials used to support the presentation
collect feedback from audience members (other learners acting as employees).
Procedure
Part A
You will develop an implementation plan and monitoring strategy to meet Sydney Opera House targets provided.
Review the Sydney Opera House vision, mission, goals and policies, especially the Environmental Sustainability Policy. These documents are available from the Corporate Information page at: < http://www.sydneyoperahouse.com/About/Corporate/Policies.aspx >.
Complete a sustainability implementation plan (using the template provided in Appendix 2) to implement the Sydney Opera House sustainability policy and meet the sustainability targets set out in Appendix 1.
In the implementation plan, include:
two or more actions for each target (listed in Appendix 1)
at least one action that involves staff training
at least one action that involves communication to staff through a presentation.
Develop a monitoring strategy (using the template provided in Appendix 3) for meeting the targets that includes:
key outcomes expected for each action and person
metrics/key performance indicators for each action
a method of gathering and recording data on sustainability performance.
Arrange a meeting with your assessor to explain the actions youve chosen and gain approval for actions from your assessor. You and your assessor will also need to discuss and agree upon a method of recording audience feedback to your presentation or training delivered in Part B of this task.
Submit the implementation plan and monitoring strategy to your assessor. Ensure you keep copies for your records. You will need to refer to this implementation plan in Part B of this task as well as in Assessment Task 3.
Part B
Using your implementation plan, you will develop a presentation or training session for Sydney Opera House employees. Your aim is to use the presentation or training to improve resource efficiency at the Sydney Opera House.
Using your implementation plan, choose to either design and deliver a presentation (according to the action that involves communication to staff through a presentation) or a training session (according to the action that involves staff training) to Sydney Opera House staff.
Review the organisational structure (see Appendix 4) to determine the appropriate audience for the presentation or training session.
Develop a 1015 minute presentation or training session in accordance with your implementation plan.
Design the presentation or training to improve resource efficiency in some area (e.g. how to use new waste systems in the cafe) and include a short procedure to help achieve targets in the implementation plan.
During either your presentation or training you will need to include:
a brief description of the Sydney Opera House Environmental Sustainability Policy and its expected outcomes for stakeholder groups (you can access the Environmental Sustainability Policy from
an outline of Sydney Opera House systems and procedures that relate to sustainability information for staff as to what their responsibilities are, what activities they are to carry out and what outcomes are expected
additional time (510 minutes) for questions and comments from staff.
Distribute feedback questionnaires (using the template provided in Appendix 5) and collect these at the completion of your presentation/training. Ensure you keep copies of questionnaires or other form of measuring audience feedback for use in Assessment Task 3.
Please answer Task 2 here.
Appendix 1 Sustainability targets
Objective: Reduce energy use
Reduce electricity use by 2% per annum (using FY06/07 as initial benchmark).
Reduce gas use by 4% per annum (using FY06/07 as initial benchmark).
Objective: Embed environmental sustainability in everything we do
Reduce landfill waste and increase reuse and recycling.
Reduce the use of toxic or environmentally harmful products and materials.
Reduce water use by 2% per annum (using FY06/07 as initial benchmark).
Objective: Engage and inspire
Engage staff in supporting sustainability targets.
Present information and training to employees in plain English.
Inspire audiences to consider sustainability in their everyday choices.
Objective: Keep accurate records
Record resource use on a monthly basis.
Appendix 2 Implementation plan
Implementation Plan
Objectives
Action Required
Associated target
Resources
Timeline
Accountability
Appendix 3 Monitoring strategy
Description of objective/outcome/ activity/task
Person responsible
Metric/key performance indicator
Baseline (previous years performance)
Target
Data collection methods
Appendix 4 Organisational structure
Appendix 5 Presentation feedback
Presentation feedback
Name:
Job role (where relevant):
Questions:
Yes
No
Did this presentation give you a better understanding of the sustainability policy at the Sydney Opera House?
Did you find the presentation/training engaging?
Do you know more about reducing resource use (such as water, gas, electricity, etc.) because of this presentation/training session?
Rate how well the following topics were covered during the presentation between 1
(not at all) and 5 (very well)
Responsibilities for sustainability tasks and activities at the Sydney Opera House
Resource efficiency
The key outcomes expected of the Sydney Opera House sustainability policy
Write a short answer in response to the following questions.
How will you apply what you learned in this presentation to your job role at the Sydney Opera House?
Write a summary of what this presentation/training was about.
Do you think this presentation would suit a wide range of audiences with different levels of understanding about sustainability? Why/why not?
If you had concerns about the presentation/training, did the presenter help to allay your concerns?
Assessment Task 3
Instruction for the student
This is an individual assessment. For this assessment you are required to demonstrate the skills required to review the success or otherwise of the implementation of actions from your plan in Assessment Task 2. You will need to evaluate records to identify trends and determine the efficacy of policy and procedures. You will need to recommend changes to policy where performance improvement is required.
You are required to complete a review of the implementation of resource efficiency activities developed in Task 2.
As part of the review process you are undertaking, you need to ensure that you:
monitor and review records of implementation (provided to you by your assessor), and identify trends or apparent areas requiring ongoing action
document the outcomes of the implementation strategy and evaluate the success or otherwise of the policy and sustainability management
review audience feedback to your presentation/training from Assessment Task 2
recommend modifications to the policy and management of sustainability.
To be deemed competent you will need to successfully demonstrate the following:
You must submit a written report.
Procedure
Review the reports that document resource use at the Sydney Opera House (provided by your assessor). Note that there are four spreadsheets available in the document provided. You can navigate between the records by selecting the tabs at the bottom of this Excel document.
Review the Sydney Opera House Environmental Sustainability Policy, Environmental Sustainability Plan, and other Sydney Opera House corporate information and policy documents at:
Review the audience feedback from Task 2.
Review the resource efficiency targets provided in Assessment Task 2 and the related actions you created for each target in your implementation plan. For the purposes of this assessment, assume that the actions you developed were implemented in FY 06/07 at the Sydney Opera House.
Using the data provided (in the spreadsheets given to you by your assessor) and the corporate information available to you, develop a written report that includes:
graphs or charts that could describe or summarise progress towards established targets
an evaluation of the graphs or charts to identify trends in data and analyse data targets identified in Task 2
a description of the success and/or shortfalls of the implementation of sustainability and communication targets based on trends in resource use; audience feedback from Task 2; a description of trends that may require remedial action; include a plan that describes how these areas can be continuously improved in the future; a review of Sydney Opera House policies coverage of measuring and analysing resource consumption to determine how the recording of resource consumption is currently addressed in policy; recommendations for improvements to policy, communication and management of sustainability based on data taken from analysis of records.
Submit your report to your assessor along with a list of the stakeholders who would need to receive your report.
Please answer Task 3 here.
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