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What would you do if you saw an employee treat another employee in a discriminatory manner?
I will keep an open mind by investigating complaints of an employee being discriminated to know whether it is true. I will interview the employees who are involved in the discrimination .I will start by talking to the employee who is treating another employee in a discriminatory manner. I will get details of what he or she did to the other employee or did, when and where and, if there was another employee involved. Then talk to the employee who was treated in a discriminatory manner. Moreover, I will interview anyone who witness the discriminatory act. Then follow the established procedures for an employee who was treating another employee in a discriminatory manner (Goldberg, 2012).
What would you do if you saw an employee treat a customer in a discriminatory manner?
I will know what is going on between employee and customer. I will investigate to decipher whether the discrimination to customer was in form of unfair treatment or untimely service. Moreover, I will interview any witness whose employee discriminating customer. Then I will take appropriate action against the employee who discriminated customer.
What can you do to minimize discrimination in the workplace?
I will focus on diversity. I will create a diverse workplace. I will ensure there is an ethical diversity in the workplace. I will minimize discrimination in the workplace by offering education. I will educate employees on discrimination in the workplace. I will cultivate respect and inclusion in the workplace. In addition, I will have an anti-discriminatory policy at the workplace that sets standards of behavior. I will build teamwork where an employee gets to know each other hence creating a positive work environment. Moreover, I will encourage open communication to enable employees to feel comfortable to discuss any discrimination against them (Goldberg, 2012).
What can you do to minimize discrimination in the classroom?
I will involve students to understand discrimination in the classroom. I will invite a guest speaker to talk to students about how other students feel when are discriminated. In addition, I will increase self-awareness and self-reflection among students. They need to understand ethnicity, gender, race, and social-economic status affect them individually (Goldberg, 2012). Students should be aware of how to treat their peer who comes from various background.
References
Goldberg, J. (2012).Workplace basics: For classroom and on the job work readiness training. CreateSpace. Provide an example of an ethical decision-making situation you may encounter in your profession. Do not provide a solution, just a scenario.
An ethical decision- making is attaining goals of my business with large profit being used to pay employees. As an entrepreneur, I wanted to increase the profit of my business without a bad layoff. I never wanted to select some employees to lay off because some workers will take it as bad luck (Zerbeet al.,2008). Bad lay off can lead the remaining employees to reduce their job satisfaction, a decline in business loyalty and decrease in performance of the job.
What is the ethical dilemma caused by the situation?
The best course to resolve the dilemma is cutting the workforce by not replacing empty job positions. For example, I cannot hire a replacement for workers who are retiring or have left hence save a lot of money.
Identify the best course of action to resolve the dilemma.
The positive consequences of the course of action are my business will reap economic benefits because of cutting costs of not paying workers salaries and benefits.
Positive and negative consequences of the course of action.
The negative consequences of the course of action are that reducing workers by not replacing retired one can discourage productivity and creativity. My business can lose a critical employee in a certain department (Zerbeet al.,2008). In addition, it can lead to an increase of stress to remaining employees because of overworking.
References
Zerbe, W. J., Hrtel, C. E., & Ashkanasy, N. M. (2008).Emotions, ethics and decision-making. Emerald Group Publishing.
