IT in a global economy chapter 8 discussion
Chapter 8 – Value Sensitive Design of Complex Product Systems
CHAPTER SUMMARY: Summarize chapter presented during the week. Identify the main point (as in “What’s your point?”), thesis, or conclusion of the key ideas presented in the chapter.
SUPPORT: Do research outside of the book and demonstrate that you have in a very obvious way. This refers to research beyond the material presented in the textbook. Show something you have discovered from your own research. Be sure this is obvious and adds value beyond what is contained in the chapter itself.
EVALUATION: Apply the concepts from the appropriate chapter. Hint: Be sure to use specific terms and models directly from the textbook in analyzing the material presented and include the page in the citation.
SOURCES: Include citations with your sources.Use APA style citations and references.
ITS 832
Chapter 8
Value Sensitive Design ofComplex
Product Systems
Information Technology in a Global Economy
Introduction
ComplexTechnology
Smart Meters in the Netherlands
Smart Meters as Complex Products
Values in the Design of TechnicalArtifacts
Conclusion
Complex Technology
Common in todays society
Many basic service infrastructures
Collection of many smaller systems
Technology is more than hardware and software
Implementing technology always has impact
To the surrounding environment
Many stakeholders
Tech development driven by stakeholder needs
Value sensitive design (VSD)
Incorporates impact on stakeholders
Smart Meters in the Netherlands
Smart Meters in the Netherlands
Early smart meters were developed in the 1980s and
1990s
The Netherlands identified benefits
Energy savings
Lower utility bills
Consumers were not included in research
Consumer concerns were not taken into account
Public resistance led to a long delay
Required modification and marketing
Smart Meters as Complex Products
Complex system characteristics
Systematic
Multiple interactions
Nondecomposable
Competing standards
Actor or Stakeholder analysis
Networks of stakeholders
Standards organizations
Values in the Design of Technical
Artifacts
Smart meters and Home Energy Management Systems
(HEMS)
Overlapping technologies
Some shared development milestones
Value drives development and acceptance
Value sensitive design (VSD)
Focus is moral and political implications
VSD in Smart meter design
Summary
Complex systems
Implementation impacts society
Stakeholders are often unable to appreciate full impact
Ignoring all stakeholders can delay implementation
Smart meters in the Netherlands is a classic example
